Thumbtack




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Thumbtack

Average Rating:

2.94 / 610 votes / 75 reviews
360 9th Street
San Francisco
California
United States

Phone number: +1 800 948 2034
Web: https://www.thumbtack.com

Category: Other

Links of Thumbtack
Toll-Free Number:
(800) 948-2034
Customer Service:
(866) 501-5809
(855) 846-2825
(800) 343-1710
Other Info

+1 800 948 2034
360 9th Street
San Francisco , California
United States – 94103

Company Address
Thumbtack, Inc.
1355 Market Street
San Francisco,
United States

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Complaints & Reviews — Thumbtack

29 Jun, 2021

Login issue

I need help loging into my account it keep asking for my card informant and I have already paid for the sevice
I am having problem making payment making payments and I I don’t wants to deducted automatically my bank for leads User’s recommendation: I don’t even get help.
21 Jun, 2021

Lead cost

Hi, I disputed my lead because she failed to provide an address I could find. I drove around for an hour and yall refuse to refund the lead! I allowed her to correct the address which took me another thirty minutes and still lead me to the wrong place. She then wanted…
I want to pre charges she promised me he wouldnt take money out of my account not until another rep speaks with me and I give the ok. I have bills to pay. Cant believe they did that after our conversation straight dont care about people User’s recommendation: Don’t do it they just want your money.
Update by user Jul 18, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user Jun 18, 2021 I replied to an Exact Match request on Jun 17 at 1:11 PM from ‘julian dickey’ and sent a quote at 4:05 PM and rather than a reply to my quote... Read more➤

Internet quality

Hello, I am a Optus startup Internet subscription. After moving almost a year ago, I decided to connect to Optus Internet mainly relying on high connection quality. There is no problem with internet speed, even when simply browsing, there is no problem. The problem occurs while playing games. From the beginning everything was great, no problem, a stable internet connection, doing everything that comes to mind. 3-4 months ago, the problem first appeared while playing Counter Strike - after 10-15 minutes the message "Lost connection to server" appeared. When checking the status of the server, everything works at the end of the server, no one else has a problem. When restarting the game, everything works again, it takes 15 minutes,same problem. When I visited the Optus forum and hoped to find an answer, it turned out that I was not the only one. After a while, the problem disappeared by itself and in one of the forum posts I found that Optus had found the culprit backbone server (after several denies that it was a game problem in how traffics are routed). Now the problem is back, just for another game, playing Overwatch, once an hour the connection to the servers disappears, the only way to restore it is to close and open the program. It has gone so far that I set the timer on my phone for one hour and when the timer sounds, I close the program, pause for a few minutes and open it again. When I wrote a letter to Optus, I received the answer that there was no damage and that using a wire from the 4th port of the router straight through the computer, which is just funny, if I wanted to cover the whole living room with wires, would have taken a much cheaper service. Below I copy the links to the Optus forum, which are just some of the identical complaints that can be found. It is also funny that other similar complaints have problems staying in Optus forums. I don't really see the point in staying with Optus and paying for one of the highest figures for a low-quality service, and I don't really see that anything would be done to solve the problem. TL; DR: If you're playing games online, choose a different provider, unless you want to lose your connection periodically.

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