Thumbtack




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Thumbtack

Average Rating:

2.94 / 610 votes / 73 reviews
360 9th Street
San Francisco
California
United States

Phone: +1 800 948 2034
Web: https://www.thumbtack.com

Category: Other

Links of Thumbtack
Toll-Free Number:
(800) 948-2034
Customer Service:
(866) 501-5809
(855) 846-2825
(800) 343-1710
Other Info

+1 800 948 2034
360 9th Street
San Francisco , California
United States – 94103

Company Address
Thumbtack, Inc.
1355 Market Street
San Francisco,
United States

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Complaints & Reviews — Thumbtack

4 Aug, 2021

Urgent fraud issue

One of your pros have disappeared with our money. No job done. On July 27th, supreme Appliance Service came out to look at our refrigerator. We were told that it needs a compressor. In order to pursue the job, the pro requested we pay for the part. Which we did. An amount of $460.06. He was supposed... Read more➤
I turned my leads off and I am still getting leads and still getting charged for leads I need the fixed ASAP like right now how can I actually speak with someone
My lead I paid for through Thumbtack. The client has hired me. Thumbtack keep putting my lead out there for other pros to put quotes on. I sent them a email through their support team of this problem. Still no reply. This is day 2 more pros are sending quotes out. This is extremely bad for other... Read more➤
I been charge for leads I didnt reply to and also the leads I reply to dont reflect how much I was charge for out my account Néed refund back in my account Thanks User’s recommendation: Customer service bad.
when I created my account the thumbtack name they assign for my account is some random name. not my name. User’s recommendation: when I created my account the thumbtack ‘name’ they assign for my account is some random name. not my name.

Internet quality

Hello, I am a Optus startup Internet subscription. After moving almost a year ago, I decided to connect to Optus Internet mainly relying on high connection quality. There is no problem with internet speed, even when simply browsing, there is no problem. The problem occurs while playing games. From the beginning everything was great, no problem, a stable internet connection, doing everything that comes to mind. 3-4 months ago, the problem first appeared while playing Counter Strike - after 10-15 minutes the message "Lost connection to server" appeared. When checking the status of the server, everything works at the end of the server, no one else has a problem. When restarting the game, everything works again, it takes 15 minutes,same problem. When I visited the Optus forum and hoped to find an answer, it turned out that I was not the only one. After a while, the problem disappeared by itself and in one of the forum posts I found that Optus had found the culprit backbone server (after several denies that it was a game problem in how traffics are routed). Now the problem is back, just for another game, playing Overwatch, once an hour the connection to the servers disappears, the only way to restore it is to close and open the program. It has gone so far that I set the timer on my phone for one hour and when the timer sounds, I close the program, pause for a few minutes and open it again. When I wrote a letter to Optus, I received the answer that there was no damage and that using a wire from the 4th port of the router straight through the computer, which is just funny, if I wanted to cover the whole living room with wires, would have taken a much cheaper service. Below I copy the links to the Optus forum, which are just some of the identical complaints that can be found. It is also funny that other similar complaints have problems staying in Optus forums. I don't really see the point in staying with Optus and paying for one of the highest figures for a low-quality service, and I don't really see that anything would be done to solve the problem. TL; DR: If you're playing games online, choose a different provider, unless you want to lose your connection periodically.

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