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Complaints & Reviews — The Software Mackiev Company

24 Jun, 2021

Lack of service and communication

I purchased the FTM Companion Guide in November 2019 as a “pre-order”. It is now June 2021. I spoke to Live Chat who apologised for the poor service but as a front line they could not give a satisfactory reason for this. At no time did Mackiev come back to me and give me any updates on... Read more➤

Software

4 Jun, 2021

You haven’t tried to help me

Currently have Family Tree Maker 2006 and need to upgrade to newer-edition. Is there any way you can help me?

Software

26 Apr, 2021

Question on book for FTM 2019

I have not received my FTM2019 book that I ordered a while back. Need to find out what happened. Did it get delivered to wrong address or was it just not sent?

Software

12 Mar, 2021

FTM 2019

FTM 2019 has a lot of functionality that I enjoy. In general, it answers my needs. However, there is a known bug that has not been fixed and the result is that it negates the connection to Family Search. When I click on hints from Family Search, most often what results is the “wheel of death” spinning... Read more➤

Software

2 Mar, 2021

Family Tree Maker 2019 Companion Guide Spiral Binding

Order no SMK200108-****-42123 paid for well over a year ago. RE assurance in August 2020 still has produced no result Still not delivered.

Software

Most Reviewed

9 Jun, 2021

"Customer receiving flowers unable to open the door or carry the flowers on the front stairs due to serious illness. Terry’sst should have called, notified customer and take the flowers tinsideupstao"