More Contact Info

Toll-Free Number:

(800) 878-1411

Customer Service:

(616) 222-5411

General Info:

(800) 878-1400

Other Info

Other Info (opening hours):

Customer Service Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Sunday: 7:00 AM – 2:00 PM

Company Address

Advance Local Media LLC

169 Monroe Ave. NW, Suite 100

Grand Rapids,

United States

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Complaints & Reviews — The Grand Rapids Press

15 Mar, 2021

Still no paper

2nd week of no paper. I have put out of pocket 12.99 for papers for two weeks now. Special edition yesterday was 7.99. I could find no reason for a 50% increase for that paper.

Periodicals & Publishing

27 Feb, 2021

Press

759 Kornoelje Dr NE Press delivery keeps littering with gr press. I do not want or need it. Please let the press delivery know to STOP this or I will file a littering complaint to the local police department.

Periodicals & Publishing

23 Feb, 2021

Improper delivery of paper

We have missed getting 4 papers during the last 4 weeks. Now our paper is being placed on the mailbox latch so the mailman will have to move it to open the box to insert our mail. We are used to getting our paper on our front porch. I know we have a new or a substitute... Read more➤

Periodicals & Publishing

19 Feb, 2021

We keep missing our paper every other week

This has happened starting in December. It’s getting to be a little irritating for a service we depend on.

Periodicals & Publishing

18 Feb, 2021

Temporary stop on delivery of paper

Had temporary stop of paper delivery. Whats this pissed customer about? I almost deleted this. What makes you think I was unhappy? Xxxxxxxxxxxxxxxx XxxxxxxxxxxxxxxxxxxxxxxxxxxxccccccccccccccxCxxxxxxxccxxxcccccccccccccccccccccccccccccbvvbbvvvvvvvvvvvbbbbbvvvvvbbbbbbbnbnnnnnnnnnnnnnnnnnnnnnnnMm User’s recommendation: Change heading away from pissed customer.

Periodicals & Publishing