More Contact Info

Toll-Free Number:

(800) 443-8866

Customer Service:

10865 W Pico Blvd, Los Angeles, California 90064

(310) 474-5595

1232 Los Vallecitos Blvd #108, San Marcos, California 92069

(760) 304-1265

2011 Arden Way, Sacramento, California 95825

(916) 927-2290

2150 Cesar Chavez St., San Francisco, California 94124

(415) 920-6801

2724 Santa Rosa Ave., Santa Rosa, California 95407

(707) 578-4242

32 E 4th Ave., San Mateo, California 94401

(650) 573-1082

3323 Hyland Avenue Suite F, Costa Mesa, California 92626

(858) 729-1892

548-A Contra Costa Blvd, Pleasant Hill, California 94523

(925) 609-9377

Order Issues

(415) 920-6804

(415) 920-6800

(888) 821-1997

Other Info

Other Info (opening hours):

Hours:

Monday – Saturday: 10:00AM-6:00PM

Sunday: 11:00AM-6:00PM

Company Address

The Futon Shop

215, Cesar Chavez St.

San Francisco,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Futon Shop , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — The Futon Shop

5 Apr, 2021

Sent wrong stuff, now ghosting me

Original review updated by user Apr 05, 2021 I paid a lot of money and got items…that I didn’t order. The Futon Shop substituted items without informing me (instead sending items I would never have approved) and also sent the wrong size futon. They have neither acknowledged their mistake or offered me any refund. Now, after repeated... Read more➤

Furniture and Decor

18 Jun, 2019

An existing order

Trying to speak with someone higher up in the company to resolve an issue. The case has not been represented with any accuracy by the store’s representative.

Furniture and Decor

3 Oct, 2018

SCAM!!! DO NOT DO BUSINESS WITH THEM

SCAM!! DO NOT DO BUSINESS HERE!!! SCAM!!! DO NOT GIVE THESE CRIMINALS YOUR MONEY!!! Found a dog bed we liked on their site…. a SMALL dog bed. The price was something like $64. When we got to the checkout process, website said it was $60, that’s right, $60 for shipping!!! I live less than 300 miles away,... Read more➤

Furniture and Decor

22 Sep, 2016

This company is bad news, manipulative and lies.

DO NOT DO BUSINESS WITH THIS COMPANY NO MATTER HOW MUCH OF A DISCOUNT THEY OFFER!!! Please avoid this company at any and all costs!!! I initially wrote a review about my experience with the location I’m writing this review for that highlighted my negative experience with the company. I am disabled and taking the time to... Read more➤

Furniture and Decor

15 Feb, 2013

Lied to about the product

I ordered my mattress over the phone from the Futon Shop on Cesar Chaves, owner Suzanne Diamond. I was on the website with the sales person. I inquired about one mattress for my daughter, it was over $300.00. The sales person Karil told me that this bed, “was not an everyday bed.” she then sold me on... Read more➤

Furniture and Decor