Customer Service:

+44 161 468 1701

Customer Service:

+44 161 468 1701

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Fragrance Shop UK , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — The Fragrance Shop UK

27 Jul, 2021

Click and collect to slow staff not very friendly had to cancel my order had to go to the perfume shop instead

I ordered two items online for click and collect come to the fifth day he still not arrived so I rang up and cancel the order and had to go somewhere else to buy my items and the staff in Cambridge are not very friendly either User’s recommendation: Staff more friendly click and collect so much quicker.

Cosmetics and Personal Care

5 Jun, 2021

Online code issues

Can not use my 20% discount I am currently a member and have 2 codes outstanding to use each time I try to add the discount to my order it does not take the discount off the full price of the item

Cosmetics and Personal Care

26 May, 2021

Still not got delivery

Delivery was received. Unfortunately I put the wrong number address. I put 25 25 instead of 26. But I must thank for prompt Delivery and my son received his present in the end.I User’s recommendation: Would definitely recommend to anyone.

Cosmetics and Personal Care

25 May, 2021

I still didn’t receive any action with my order

The shop cant find my order. Didnt help at all. Didnt receive any answers! Not recommended. So unqualified customer service.

Cosmetics and Personal Care

Most Reviewed

3 Jul, 2021

"They dont deliver what they promise and then the cover up and double talk you and then hang up!!"
⤷ BrandsMart USA | 10 reviews

8 Apr, 2021

"Trash ridden store- gahanna styler"

⤷ CVS Pharmacy | 93 reviews

19 Jul, 2021

"I did not receive a call back from survey junkie."

⤷ Survey Junkie | 75 reviews

25 Jul, 2021

"I need to pay for my registration fees to access visa and ticket to come and work as chef in msc USA"

⤷ Msc Cruises | 3 reviews

18 Jun, 2021

"The Lawsuit"

⤷ Hobby Lobby | 21 reviews

25 May, 2021

"Want a Paid up letter"

⤷ Edgars Fashion / Edcon | 13 reviews

17 Apr, 2021

"Closed and couldn’t leave a voicemail"

⤷ Steak N Shake | 76 reviews

15 Mar, 2021

"No one has even gotten back to me to find out exactly what the complaint was I spoke to someone from Newsmax said he was gonna pass it on and I have not heard anything"
Newsmax

⤷ Newsmax | 64 reviews

16 Apr, 2021

"I forgot my password"

⤷ Foodpanda Singapore | 91 reviews

11 Aug, 2021

"Number is incorrect"

⤷ Xpressbees | 104 reviews