Fraud
Hello! We have a problem with the tallink gift card. In April, we won a trip on board in the lottery, but now we want to go on a trip to her husband's birthday, which is 26. 08. 2020. We followed the free dates on the tallink website. We want to drive 25. 08. 2020. , it appears on the Internet that there are free places in cabin b, but the operator says that we cannot go on the trip because there are no more free places on the gift card. It is written on the trip that we can go on our chosen route, but we are not allowed to go on it, although there are places on board. Nowhere on the gift card is it written that it is these gift cards that must be registered for the trip so early, it misleads people. If we got the card in April and from 29. 06. - 12. 08. It was not possible to travel, we planned a trip to our holiday,but this is still not possible. The card is valid only until 09. 09. , then when do we still use our gift card?! We are your regular customers and we travel every year, we were so happy to get this trip, but it turns out that there is no point in this lottery. When booking a trip in a cabin, you have to pay 134 dollars, which is for a free trip, if we receive a discount of only 35 dollars, it is a lie! It is a great pity to realize that the tallink company is deceiving and deceiving its customers! Sincerely, Travel Gift Card Recipients.
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