23 Jul, 2021 → by ClaimboUser48682
Poor customer relations.

2

My cover arrived damaged. The carrier delivered it in a severe rainstorm, The box was damaged severely by the rain. The cover was damaged during transport. No Box, No Warranty! I get it. However, I asked 4 times, is there a way I can repair it? 4 Times and not even a polite reply. Do yourself a favor, don't deal with online companies. They are hundreds of miles away and just don't care! Buy local, You may pay more. But at least you can have a conversation, And maybe they can help! Online, you have very little control! the box it came aprt as they lifted it lift LIFT BOX, User's recommendation: Do not expect support from online companies.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of The Cover Guy you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.