The Cleaning Authority have been to my home four times. Two out of the four times, they have had to send another team out to redo what the first team did or I should say what they didn’t do. I would have had them send out another team after my last cleaning, but I’m done dealing with...
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I was surprised to see so many bad reviews. I have been a customer for almost two years. Most of the time my team (in St. Louis, MO) has been Team #1 with Rhonda and Jessica. They do a nice job with the agreed upon duties. They are also friendly, respectful and careful…
We never got any news of when they were going to come so I called this morning, we would like to be around when the cleaners are here until we become familiar. Nydia the *** mgr told me they would be here any time between 1245 and 2 pm. It is 2 pm now, no call or…
I requested an initial consultation for regular cleaning services. The lady they sent was 20 minutes late, did not have a business card, insurance/license information; nothing but an empty folder and a sheet to write down what i wanted done. Looking past that, we…
1. Lack of communication: Important information was withheld 2. Lack of organization: After a cleaning my team sat on a customer’s porch waiting for a ride for over 20mins! No one knows the workflow until you arrive at the office in the morning 3. Legal documentation: They don’t provide any documentation when hired (I only signed a...
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Not a shame, but a story
An interesting shtelle is a goldfish. I bought a starter kit today and looked after the SIM card number written on the same SIM card. So this number is barely written. Hey, in order to get worse soon and not see that number and so it would be a problem to switch to another operator? He
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