More Contact Info

Customer Service:

+44 344 571 7511

Customer Service:

+44 344 571 7511

Other Info

Other Info (opening hours):

Hours:

Monday – Sunday: 8 am – 10 pm (Including most Bank Holidays)

Company Address

Thane UK

First Floor Craft Work Studios 1-3 Dufferin Street

London,

United Kingdom

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Complaints & Reviews — Thane UK

22 Apr, 2021

Leak on the water tank

There a leak at the bottom of the water tank I cannot take a photo as it just leak when its inside of the mop

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15 Apr, 2021

My Steam cleaner which went wrong within the first 3 months

My steam cleaner stopped working whilst I was still paying for it. This was a year ago. It was agreed at the time that they were going to pick it up and then let me have a new one. However due to covid I couldn’t reach them and 2 weeks ago I managed to get someone and... Read more➤

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14 Apr, 2021

Need replacement for the tube that fits inside of the water tank

Need a replacement for the tube that fits inside of water tank. When you put in the mop its not holding the water in the tank

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13 Apr, 2021

H20e3

Damaged item x 2 Refund declined replacement to be delivered not arrived as of 13 April 2021. Possible flaw in manufacturing as both items damaged exactly the same area. User’s recommendation: No issues with prior orders.

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12 Apr, 2021

Bank details being changed

My monthly payment was late due to my back account having to be blocked because of a scam Had to change my details. It has been resolved now User’s recommendation: Yes I would recommend to future customers.

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