More Contact Info

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Customer Service:

PrepaidFone Service Requests

+2 780 001 1535

SMS

+2 781 160 1820

WhatsApp Helpline

+2 781 160 1700

Emergency/ Hotline:

+2 780 012 4000

Crime hotline

Investors/ Franchasing:

+2 711 370 5000

Computershare

+2 786 110 0949

Telkom Share Dealing services

Fax:

+27 (011) 688 7734

Other Info

Other Info (opening hours):

Additional Customer Service Numbers:

Mobile (free from a Telkom Mobile phone): 081180

Home (free from a Telkom landline) : 10213

Home Service (free from a Telkom landline) : 10120

Business Sales (free from a Telkom landline): 10213

Business Service (free from a Telkom landline) : 10217

Investor Relations

Telkom SA Limited

Private Bag X780

Pretoria 0001

Republic of South Africa

Company Address

Telkom SA SOC Limited

61 Oak Avenue

Centurion,

South Africa

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Complaints & Reviews — Telkom

2 Aug, 2021

About my data

I was suppose to get my data every month but July and August didn’t receive any i only received the minutes and you deducted R655 everyone need to know why.

Telecommunications

2 Aug, 2021

Frustration at not being able to contact a consultant

I need a consolidated statement for the 2020/ 2021 tax year. None of the telephone numbers provided on the website work so I visited a store they were not able to provide me with what I needed. They put in a request that I be contacted. The call came through but as soon as I spoke after... Read more ➤

Telecommunications

2 Aug, 2021

Paying for no services

Good day. In July 2021, I requested a cancellation on my month-to-month contract on a 1tb sim card, and it is now scheduled to end at the end of August. At the end of July, I had damaged the sim card, so I can not use the sim in this last month of August before it is... Read more ➤

Telecommunications

2 Aug, 2021