More Contact Info

Customer Service:

+86 296 853 2816

Customer Service:

+86 296 853 2816

Legal Department:

+86 106 290 1050

Office of the Data Protection Commissioner

+86 106 290 8089

Office of the Data Protection Commissioner

Other Info

Other Info (opening hours):

Office Hours:

For US and Canada Customers

Day Shift:

Monday – Sunday: 9:00 AM – 6:00 PM (EST)

For International customers

Day Shift:

Monday – Sunday: 9:00 AM – 6:00 PM (GMT +08:00)

Fax Number:

Office of the Data Protection Commissioner: +86 106 290 7855

Company Address

Tidebuy International Limited Poland Branch office

UI.Aleja Krakowska 165,lok.C13/C14 Lazy

Jablonowo,

Poland

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Complaints & Reviews — TBdress

22 Apr, 2020

Orders since Feb.

Monies taken for and order placed in Feb. 2020 has not arrived but funds taken from my account. Placed current order and no tracking info given.

Footwear and Clothing

22 Apr, 2020

Horrible quality of product and no customer service to help

I ordered a wedding dress. The quality was not even worth $20, stitching was bad and didnt look anything like the picture. They refused to help me after I called customer service. User’s recommendation: No way! Don’t buy from them.

Footwear and Clothing

20 Apr, 2020

To know when i will get my order

I like to receive my order

Footwear and Clothing

20 Apr, 2020

Checking the status of order 962**** and who will be delivering

order has been since april 1st User’s recommendation: would not recommend.

Footwear and Clothing

16 Apr, 2020

Something wrong with my order never got yet you got my money

I don’t know what happen but I have not heard from no one about my order and am wondering what going on with it.-order number 961****-**** -SUB-ORDER 1027**** A black pair shoe, red jumper ,gold necklace set User’s recommendation: no recommendation.

Footwear and Clothing