More Contact Info

Customer Service:

+86 296 853 2816

Customer Service:

+86 296 853 2816

Legal Department:

+86 106 290 1050

Office of the Data Protection Commissioner

+86 106 290 8089

Office of the Data Protection Commissioner

Other Info

Other Info (opening hours):

Office Hours:

For US and Canada Customers

Day Shift:

Monday – Sunday: 9:00 AM – 6:00 PM (EST)

For International customers

Day Shift:

Monday – Sunday: 9:00 AM – 6:00 PM (GMT +08:00)

Fax Number:

Office of the Data Protection Commissioner: +86 106 290 7855

Company Address

Tidebuy International Limited Poland Branch office

UI.Aleja Krakowska 165,lok.C13/C14 Lazy

Jablonowo,

Poland

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Complaints & Reviews — TBdress

9 May, 2020

No answer when I call

I just want to get my I payed for it the order number is#962**** it’s a size 4x and it a yellow dress it’s a v neck plain asymmetric med length pullover please send me my dress

Footwear and Clothing

30 Apr, 2020

I want to know when I am getting my order

I can’t contact anyone as to when I will get my shoes delivered. User’s recommendation: I can’t get ahold of anyone.

Footwear and Clothing

26 Apr, 2020

Trying to place order and it wont go thru

The number didn’t go through I want place and order and pay with my credit card over the phone

Footwear and Clothing

25 Apr, 2020

None receipt of all merchandise

Ordered three (3) items on February 3, 2020 and as of April 25, 2020 I haven’t received two remaining items. I have emailed them several times but no resolution. I will not order from this company again! Customers apparently don’t matter! Ugh! User’s recommendation: Avoid this company.

Footwear and Clothing

22 Apr, 2020

Return item & refund.

Ordered a dress four months ago..never got it…event has passed…now order arrived..too late…and no correct info available to contact them to return order to get money back…no order number! User’s recommendation: Don’t order…sizes are very inaccurate.

Footwear and Clothing