More Contact Info

Customer Service:

Australia

+6 138 373 8606

China, Consumer Service Hotline

+865 718 815 8198

China, Flying Pig Travel Service

+865 715 688 8688

China, Merchant Service Hotline

+865 718 815 7858

China, Taobao Movie

+865 718 815 7838

China, Taobao Small Merchants

+86 400 860 8608

China, Taobao Village Merchants

+86 400 826 0826

Hong Kong

+8 523 018 3610

International

+86 400 843 2288

Malaysia

+6 039 212 5564

Singapore

+653 163 3159

Taiwan

+88 627 705 4306

Company Address

Taobao.com

969 West Wen Yi Road Yu Hang District

Hangzhou,

China

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Taobao , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Taobao

13 Aug, 2021

I’m not received my order

I have ordered my product and still not received. More than one month. Seller very irresponsible. Messages not replied. Very bad service. Did not refund my money.

Online Shopping

5 Aug, 2021

My account is frozen and I cannot pay for my items

My Ali pay was frozen, cannot pay for items, tried contacting customer service they do not speak English. User’s recommendation: Useless.

Online Shopping

5 Aug, 2021

Their payment system is horrid

Im using an international/ non China credit card for payment. The first time I tried to pay, the system displayed an error because of security issue. I called their hotline, the person on the phone sent me an email with link to upload my particulars for verification. Issue solved and I made payment. Come my second time... Read more➤

Online Shopping

4 Aug, 2021

I didn’t get my products which i have paid already

I ordered few gifts we thought it would come with our package yesterday but it didn’t we were waiting for a long

Online Shopping

3 Aug, 2021

Goods received not complete

My order no 291809****95777 Regarding item 3 Argy wormwood pillow I order two only receive one. The outside package tag shown 2, but the content only 1. Item 2 direct plug in LED lamp, the plug built in cannot use in Malaysia. Please solve my problem. Thanks

Online Shopping

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