More Contact Info

Toll-Free Number:

(888) 826-4374

Customer Service:

Service in French

(844) 826-4374

Service in English

+1 416 756 2424

Tangerine Investment Funds:

(877) 464-5678

Service in English

(888) 600-6161

Service in French

Tangerine Mortgage:

(877) 464-5565

If you already have a Tangerine Mortgage:

(800) 568-2190

Service in English

(866) 568-2190

Service in French

+1 416 758 5600

Service in English and French

To Call Us Collect:

+1 416 758 3139

calling from outside Canada

To Reset Your Tangerine Login Secret Questions:

(888) 723-3304

Service in English and French

Other Info

Other Info (opening hours):

Saving & Chequing
Weekdays 8am – 8pm ET
Weekends 9am – 5pm ET
Investing
Weekdays 8am – 8pm ET

Company Address

3389 Steeles Avenue East

Toronto,

Canada

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Tangerine Bank , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Tangerine Bank

6 Aug, 2021

Unable to reach customer service. STUPID online BANK

Why is there no call-back option? Feels like a third-world bank! All this and paid publicity to buy various awards. User’s recommendation: Stay away from this *** bank!

Banks, Finance Companies

20 Jul, 2021

When I got a call-back, just an automated voice came on — Put on hold again.

Update by user Jul 20, 2021 I had a really great customer service representative. Everything went smoothly and everything got solved. She understood my frustration, and was really nice and helpful. So, now I’m okay. Thank you. Original review posted by user Jul 20, 2021 Was informed by an automated voice I could request a call-back. When... Read more ➤

Banks, Finance Companies

14 May, 2021

Pissed poor telephone customer service

I forgot my password and their online system locked me out. I have to call them to reset my password. Waited online for over 40 minutes. No waiting music, no sound… if it is not for the clock that is still working, I wouldnt have known if the line is still working. Gave up after that. Still... Read more ➤

Banks, Finance Companies

1 Apr, 2021

Despite being an on-line platform this “bank” can’t seem to get their log-in process consistent, easy and smooth.

Every time I go on mu log-in it demands my banking card number. I go on at least once a month and still it can’t seem to remember me and forces me thru various steps to get on. I have complained but it doesn’t help. Also, I am moving my money to People’sTrust bec I do not... Read more ➤

Banks, Finance Companies

29 Mar, 2021

Document needed

Paid off/cancelled a loan and never received confirmation of pymtDon’t be in a rushMaybe get your loan elsewhere. via document in an email.

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