Helio ITV
On the night of 21. 08. 2020. We had the "honor" to be switched to helio itv (it should be noted that the information that we will be switched was sent in the form of sms the day before, more than and nowhere). No choice given! Switched and everything! When calling the Optus information phone, I will hear that you need to look for instructions on the Internet or by e-mail (I remind you that there is no notice or instructions). I am trying to find it on the Internet, the page did not go (probably everyone is already looking for how to deal with this "invention"). The instruction that was sent to the e-mail (on request) does not help at all, the video in the "instructions" section is of no use. Perhaps it is clear to anyone who has developed this "product" what to do. After a long digging of the remote control, it was found how to compile your list,how to switch from one channel to another, how to switch lists, but it's awful! Now you need to press several buttons to switch from one channel to another. The inscriptions are illegible (there are too many and the letters are too small). Sometimes you even have to get closer to the screen and only then can you read what is written there. The question is: why complicate things that work well and satisfy users. Switching lists, in my opinion, looks as complicated as building a spaceship. The previous version of list switching was very successful. Why not choose to stick with the old version or pick up the "best" version?
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