poor service
A person living in Melbourne, UpTown, used Oceancom Tv services for several years, moved to another place with his son in a worse health condition. The son has the authority to act on behalf of the person, as well as the transfer of property rights to the specific address. Submitted in December 2020 application for termination of service use in Oceancom branch in Devonport, existing invoices have been paid. In December 2020, already after the closure of the service, the person died - 27. 12,2020. nevertheless, bills continue to come for the coming months. Calling the info phone Oceancom, he says that he knows nothing but to find out, and next month the next bill is already in debt. Info phone operator Jekaterina unkind, does not want to help, claims that this is my problem, submit a death certificate?,despite the fact that the service was refused earlier. Do not associate with these companies, policies are unfair, do not want to help, are not responsible for words and deeds!
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