Fraud, Poor Service.
On October 19, 2018, I placed an order for the MFP EPSON L220 printer, received confirmation and the opportunity to follow the progress of the order online. The next day a company representative called and discussed the details when the product is not available in their warehouse but will be around 27.10.2018, we talked that payment where I emphasized when I will make payment only when the product is with them in stock. At the end of the conversation, I received an invoice with full payment by e-mail, and I immediately replied that we did not agree by phone, called me back and confirmed when it was still valid as agreed by phone. Arrived on 25.10.2018 and calls me and tells me when the product will be in stock tomorrow when I need to make a payment so as I bought a printer for the company please pay to the accounting. Waiting until Friday delivery it did not happen 28.10.2018 it's Friday and I started calling none of the numbers answered. I called them today to be notified when the printer won't be on at all so I fill out the application and then I get my money back. I said when I did not fill in the application so that the money would be returned today at the latest tomorrow, because for this I directly emphasized to them when the product is in stock then I will pay because I consider it a deception. He even started telling me when he had also paid someone and also waiting for the money back, to which I replied that it did not interest me at all, because it is normal when I receive the goods and then pay. Now I have to wait for them to return the money and I don't know how long it will take. Sorry, don't worry.
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