Toll-Free Number:

(866) 578-6569

Company Address

Sunjoy Group

7 Kaki Bukit Cres, #04-01, Fullion Building

Singapore,

Singapore

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Complaints & Reviews — Sunjoy Industries

21 Apr, 2021

My replying to your inquiry

In replying to your inquiry regarding my issue is that SUNJOY did contact me on Monday, April 19th that the were checking with their team on providing pricing for the replacement canopy. I hope to hear back soon.

Furniture and Decor

21 Apr, 2021

Unable to communicate with customer service

Unable to get a return address for canopy. Customer service does not answer the phone. Customer service rarely responds to email. User’s recommendation: Make sure your order is correct because you will never communicate with customer service.

Furniture and Decor

21 Apr, 2021

I need to talk to a representative and having no luck. Our phone number is 248 310 ****. This concerns a new replacemeny canopy. I sent a picture of the gazebo because it needs to fit.

We ordered 2 canopies 2 years ago. The top square did not fit our frame. I uploaded a picture to them. Thank you for your help

Furniture and Decor

20 Apr, 2021

Replacement canopy and netting

They have now emailed me and are going to try and send the parts when they get them hoping it will be the right size User’s recommendation: Keep trying they eventually will respond i will let yous know after i get the partspatrs.

Furniture and Decor

20 Apr, 2021

Replacement parts for gazebo frame

We are looking to replace one of the roof supports that attach to the corner and to of the small support extensions for our 10×12 gazebo. Unfortunately we discarded the manual and cannot find out model online. The part number for our replacement canopy is L-GZ933PST-QP. Please advise on how to proceed. Thank you Dave Thomas User’s... Read more ➤

Furniture and Decor