I have ordered three time now for a replacement canopy cover, sent two back still no refund. I still have the third one again the wrong one. I don’t know what to do , is all I need is the right cover, refunds for the two that I sent back.
Ive been on the phone for almost 2 hours just trying to get a replacement on my gazebo Ive spoke to five different customer service the last guy hung up on me User’s recommendation: Find a better way for customers to order parts but people do I have patience.
I purchased a two tier Sunjoy gazebo through Amazon in 2020. I contacted Sunjoy by email several weeks ago to order a replacement canopy. There was no answer to my email, they don’t have someone to talk to by phone. Finally, 2 days ago after reaching out again both to them and you, they said they were...
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hello on May 19th I spoke to one of your associates in regards to getting a.replacement canopy I have.no.model number he said he.would.send.me a.form to request a new canopy he with in 24 to 48 hours I am now sitting at 5 days and have not received anything …..I am not impressed by this yours truly Tinafor...
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We cant get our new canopy up and the video stinks no one answer for help at all. Taking back getting refunded! Horrible customer service.
