More Contact Info

Toll-Free Number:

(800) 767-7772

Customer Service:

(888) 263-1605

Legal:

(207) 885-3091

DMCA Inquiries

Company Address

Stop and Shop

1385 Hancock St

Quincy,

United States

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Complaints & Reviews — Stop And Shop

10 Jun, 2021

Bad lobster

I bought a bad lobster on 6/6/21 with a sell by date 6/7/21 and when I open the lobster it was bad. I did not bring the lobster back to the store because it was late in the date. Having a heat wave and the customer service line is always long. This site is hard to use... Read more➤

Food Stores

10 Jun, 2021

My app is not working

When loading my app it gives me the message Share data To see more relevant Deals and products not letting me access my reward points or coupons. I tried turning my phone on and off multiple times and no luck.

Food Stores

7 Jun, 2021

Sucky customer support and tech support. Clueless and rude. Accused ME of the problem! *** Bsevond perso was the same but not as horrible.!! No phoneNumber on website. Duh!

Last two orders a lot of stuff was missing. A waste of my time. Usual delivery is great. All delivery people are very nice. They should train the tech support and customer service how to act!! Like night and day! User’s recommendation: Don’t contact customer support or tech support’. Check to make all your order gets to... Read more➤

Food Stores

7 Jun, 2021

For five years I’ve used Peapod and stop and shop. Somehow my order that I had in myPhone disappeared before I checked out. I called tech support to see if we could retrieve the order so I didn’t ha

Have to create the order all over again. The lady in tech support was awful. She told me twenty times that the problem was that I wasnt logged in. ITOLD HER TWENTY TIMES THAT I HAVE NEVER LOGGED IN. Ever. She just ignored me over and over and talked over me the whole time. As I said,... Read more➤

Food Stores

6 Jun, 2021

Would not issue a return even with a recept

I bought 3 cases of razors totalling 133.00 The women who runs the custom service is an overworked miserable women every time i go in there i have shopped there since it was purity supreme 40 years ago and have never been so belittled. I used a debit card to buy but did not want to wait... Read more➤

Food Stores