Yes I called and was on hold for 75 minutes, finally I gave up . We went to Gilroy, Ca to return some shoes my granddaughter bought there but when we got there we were informed that they could not process the return because the debit card reader was down, let’s see debit is basically cash the...
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Ordered shoes on May 13, you guys took my $ and no shoes??? Cant get anyone in the phone! When I call It is a recording for over an half hour!
Item return to returns agent on Monday June 14,2021 Ive contacted Steve Madden on hold for 30 minutes and no one ever came on. Im frustrated because all I want is my money back on my account User’s recommendation: I definitely would not buy from them uncertainly of returns.
I have been calling Steve Madden for two days. I have not been able to get anyone. Ive been waiting on my shoes all week I ordered on June 3rd. I leave Friday morning for vacation!! Probably wont have them by then. Highly pissed right now. Your customer service sucks!!! I will never order from you again!!!
ordered a pair of shoes, been no update, had to check order status myself and found “unfulfilled”, requested cancellation of the order and refund, no response to my email inquiry of refund status, totally unprofessional, dishonest, ridiculous practice of business NO REFUND, NO RESPONSE VIA PHONE/EMAIL, IMPOSSIBLE TO REACH CUSTOMER SERVICE User’s recommendation: NEVER DO ANY BUSINESS...
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Just withdrawing money from you
I've never been involved in negative feedback, but dear people - stay away! Don't trust your pet! Just wasting money. Nothing more. Your pet's well-being and your interests come to the fore! Fraud and messy documentation. Stress and a bad mood and all day - guaranteed!
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