Fraud, horrible service, poor communication
As many are writing here, the initial cooperation with this store was good. Not great, because the customer consultants were confused about the product and its delivery times, but good. After a couple of months, the first problems with the phone I bought started - the zone regularly disappeared, overheated after a short time of use. I gave the phone service in perfect visual condition. After 2 weeks I received a call from the store that in order to send the phone to the service, it is necessary to connect the charger of this phone. Called after 2 WEEKS, when the phone had to be in service! When I handed over the phone to the service, I was told - a maximum of 30 days and I would get it back. It took 30 days, I called - said to find out and call back in 15 minutes. Didn't call back. Another week passed; I called again and got the same answer. It took 45 days, 60 days - nothing. I only reply to emails when I send them at least 5 emails from me! Phone calls are no longer answered if you call from your number. It has been 4 months since I returned the phone to the service and 2 months since I received the answer that I will not receive the phone from the service, so they will refund me the money. So far, I have not received a telephone, no money, no adult response or responsibility. From the bottom of my heart, I don't recommend buying ANYTHING from them. You will not receive a quality product or the product itself.
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