Incompetence and rudeness of the staff
Today (10.02.2020) I called Latvenergo on the information phone 80200400. I came up when I asked to say this because I feel it is by law for our country to do it absolutely necessary, at the request of the client. To this she said that she was such a stellar star in the sole organization and she was allowed under internal rules not to say her name. Due to his incompetence, he tried to convince me that those I paid for more than two years for electrical services under a contract, which was linked to my account on the portal e-lenergo e-latvas. the fantasy that an account with such an email does not exist at all and never did. Just then, when I called a representative of an inadequate organization (tel. +1 67 728 222), he explained to me that they were now having problems with the implementation of the new portal, recording all my data and problems, and promised in the near future to put this problem for repair in the technical part. But why couldn't Dagney say the same thing? Maybe she's just not suited for the job she's borrowed? Is it true that there are so few people left in our country that we cannot choose the most suitable candidate to work with clients?
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