My complaint is about the lack of professionalism of one of the employees at Southwest in Ft. Myers. I never got an answer nor a returned call from Southwest therefore unable to give the complaint. I stayed on the phone waiting for an answer over 3 hours. User’s recommendation: Don’t fly with Southwest.
I called Southwest Airlines to book my flight, hotel, and rental car months before our trip. I was assisted over the phone by an agent. Once I got to my destination, and picked up the rental car, I tried to call the number for the hotel, but it kept saying that the…
I had to change flight schedule. I was speaking with a man, he said he would transfer me to a different department. The phone call dropped. Then a call came in, a lady took my info and passed me off to another lady. After receiving my bank statement I found that an additional fee $118.97 had been...
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WE booked a flight from san Diego ca. to Las Vegas on Jan. 3rd.2020 for travel on or around my birthday 2/18/20. Later in Jan. I was diagnosed with kidney cancer and had to cancel flight. We got vouchers, we called on July 3rd 2021 and was told they were no good. And no refund. I have...
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Southwest Airlines website states if booking to NY IS done by 7/8/2021 , they are offering trips to LaGuardia (one way) for $157.00. This offer is no where to be found, hence the wanted to charge me $ 1400.00 RT!!!! User’s recommendation: Revering every petty item, statement & ask 99 questions & keep them on the phone...
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service
A couple of days ago, my family and I had a hawk's nest. I liked the service. The waitress arrived immediately, despite the fact that the people's hall was quite a lot. We get the menus right away. Domajam kadas 10min. The waiter didn't even have to call, he himself came. Customers and meals were delivered within 15 minutes. The food was very famous. Well, what's up? I would definitely return with the whole family. And I would also recommend it to my friends and relatives. PS I advise managers, owners and everyone else not to get bogged down in comments written on the Internet. Everything is in order.
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