I reached out to them regarding an account closure in October 2020, and was promised it would be closed on the 26/11/20. I then found out that I had been invoiced again a monthly fee of $90 at the end of November. I reached out to them via live chat, and Andrew…
Telstra have apparently disconnected my home phone. I have rung Southern 4 times over the last month as the landline is a must as mobile reception very poor or non-existent at times. The ability to speak to someone takes so much wait time my battery sometimes goes flat. At least offer a call back service on-line as...
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I receive my account Invoices by e-mail, my Invoice showed a fee for paper bills, I phoned Southern Phone to query it, it turned out some moron in their accounts had me down for both paper and e-mail invoices, I made it clear that I had never requested paper bills since signing up months ago, nor had...
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Multiple calls yet no service. You blame Optus which is convenient but doesn’t help me. Over a month now and still can’t use my 2ndmobile.a Have phoned with the inevitable long wait 5 times. The only review can give at present is very bad.Answer please, Chris Pollard User’s recommendation: Never.
Need $25.20 to be put back in my account ., told this money would go into my bank on the 22nd October .Bank statement today ,money taken out and no money refunded User’s recommendation: forget it.
