My online login failed, as SCE has apparently changed all their acct numbers. Held on phone 30 minutes, with no answer. User’s recommendation: No solution, unless you can try to visit a service office. Phone and online both useless.
I have been on hold for over an hour. I had a representative pick up after 15 minutes then quickly transferred me before hearing that i need to start service. The website doesn’t allow me past step 3. I have been trying to get service started and cannot get a l’ve person OTP. I don’t have all...
Read more ➤
Hours on hold to talk with customer service regarding billing. I no longer receive a paper bill, can’t login to my account for 2 months, then when I did, was unable to verify my bank account, therefore, unable to pay my bill. I had to go to a liquor store to pay my bill by check. Unable...
Read more ➤
I want to set up an online account an go paperless. I set up an online account but it won’t link to my SCE account number even though the information online and monthly statement match. A toll free number is provided but several times I hung up while on hold for 30 minutes. They offer no chat...
Read more ➤
I’m trying to set up a local planner to get me an orange sticker to upgrade the service panel. I’ve spent 4 hours on hold and they either disconnect or I lose patience and hang up after 90 minutes User’s recommendation: File a complaint.
