Complaints & Reviews — Society6

Possible fraud

On the website I bought a coupon for a dry pedicure procedure in the beauty salon “Studio Dekolte” in Downtown, Stirnu Street 21 and applied for the procedure. After a few days, as circumstances changed, I was forced to transfer the procedure to another day, so I called the Downtown salon and asked to transfer the procedure two days later. The woman (probably the administrator) told me that she had registered me on that date and time. When I arrived in Downtown at the agreed time, the administrator's seat was empty, but I was greeted by a hairdresser with a faintly disguised grin and a sentence that I had an appointment two days ago and I missed it (she told me all this while continuing to cut her hair). I objected to calling and rescheduling the procedure to which I received the answer, not knowing who I was talking to. When asked if I had lost everything, the same contemptuous grin was answered without comment. I am aware that the only proof that I moved the procedure is a note on my phone about the second call, because why call again. Unfortunately, I also don't record phone conversations. I want to believe that this is just a human mistake, although I had my doubts about the behavior in the salon, because I am not left with the feeling that there has been abuse (for 9. 99 AUD). Beware of these salons, especially if you purchase the service in partnership with a coupon company. Such salons are still available in Teika, Freedom gatve 261 and in the center, Krishjana Elm Street 56.