Smart Start is not so Smart!!! I purchased a vehicle from Dodge in Red deer on May 31, I needed smart start services from an impaired from [2013]. June 9th, I had to drive to drive to Excelsior Auto Service, for Installation of a Blow box, 21km after I left this shop…
Ive contacted SmartStart several times to resolve issues with the application not functioning, auto payments, billing amounts and a pending charge of $38. Nothing ever gets resolved and each time Ive called, Im placed on eternal hold for hours. User’s recommendation: Find another provider.
DoI have several videos to prove violations were not user error ! Also calibration was paid 3 days before removal .( which was 4 months late) &;;;;;;;;;amp; still had to pay
I have been through *** over the last 16 months!! Almost since day 1 I had issues. They blamed the cold, the heat &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; user error! The device wouldnt register my blow at times. It would say mouth closer? Still…
Horrible Company… Constantly trying to get you to pay early by refusing recalibrations without payment on site (3rd time)… Bill not due until the 25th… Refused service on the 23rd without upfront payment… Hung up on by Customer service when a supervisor was requested… Supervisor in the background saying “Tell him I’m not available; Send him to...
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