The order was returned to sender. I have tried to call customer service, but no one picked up, even though I was on hold for almost an hour. User’s recommendation: No one picked up the phone.
I purchased several products on the Skinstore website and at checkout used the AfterPay option to purchase my items breaking my payments into four payments. There was a long pause one the order got placed and I went back in to see why it was taking so long and it said processing so I checked my bank...
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I ordered 2 bottles C E Ferulic Acid at $166/each. Instead you sent me 2 bottles of Silymarin CF. I cant use the acne treatment that you sent me and you already charged me. Please send the correct items which are 2 bottles of C E Ferulic acid immediately. I am very dissatisfied with your company. You...
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My order went missing. PDF form sent to print, fill out, and return. All requested info is on order! Live chat agents refuse to provide corporate phone number; they say lines are down…for two days? Started 5 live chats, verified all the information. Was told one moment, then 15-20 minutes later, the chat disconnects and I have...
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I was charged 89.00 for something that was not in my account. They couldnt find the order either. Not good at all. Never again.
Poor service
When ordering a family meal, we received half a packet of potatoes and 2/3 filled cups of drinks (for all ordered sets). We are disappointed when we visit this place. Who knows, maybe the management will be able to sort this out, but we will choose another place for a meal in the near future.
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