Fraud and poor service.
Don't enter AuMobile! AuMobile business client consultant Jane Vilcane came to us, promised us cheap and advantageous tariffs, which in the end when we received the invoice did not turn out the way we were told. It turns out when Freedom for Business costs 11. 59 dollars and for the Internet on the phone you have to pay an additional 10 dollars, although he said when all together and only 11. 59 dollars, but the other number mentions business, with 16 minutes of talk instead of the promised 100 minutes. Each subsequent minute is charged separately. Contracts for telephone calls were also fictitious, because there were no amounts for tariff plans! We trusted him as a specialist, but we were thoroughly deceived. We have called AuMobile countless times, after which we have received a call from the business department with a promise to settle everything. Jane herself admitted her guilt,said that by repaying the difference and promised to settle everything several times, but now a month has passed and week by week we receive new promises from AuMobile. Now when we go to another operator, they send an invoice, with penalty interest for the delay, although two days ago when we wrote an application to AuMobile about this situation, because the verbal agreement did not solve anything, we again received a call from the business department with another promise to settle and make a recalculation. Now when we go to xMobile with our number, we received a call from AuMobile with an offer to settle everything within half an hour, provided that we consider the more advantageous tariffs they have prepared. This is pure customer manipulation, fraud, and any human rights are being ignored here.
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