Poor service
Terrible service. I have never written a complaint here, but now we cannot be silent about this attitude on the part of employees. We came to this hessite, a young girl with blonde hair was standing at the box office, unfortunately I didn't notice the name. Not hello, nothing. Standing and staring as if I were a bomzene of some sort. I greeted him, took orders. Two sets were ordered. She didn't ask for a size or a bonus card. Ok, well, I still had to buy 2 small kits. Put two drinks on the tray, didn't even say where the cola was and where the cola was zero. Because the drinks look the same, the customer may not know what and where they are. In the end, I asked myself where to have a drink. I had to wait a bit for the burgers, picked up the tray and went to the table. After a few minutes, the same girl brought another tray with those burgers and with a very dissatisfied face just leaned on the table. I was a little shocked about that. It is already clear that the Hessite is not a higher-level restaurant, but now such service is not allowed. There is nothing complicated to greet an elementary customer, I work in the service field myself and I know and follow the customer service standards very well. Although the Oporto also has its own. At the same time as I was standing at the cash register, the cashier next door was very kind to the customers, smiled and generally enjoyed watching. As a recommendation for restaurant management to discuss service with their staff.
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