More Contact Info

Customer Service:

+632 880 5200

Customer Service:

+632 880 5200

Other Info

Other Info (opening hours):

Other Location:

SCBD Lot 10,

Jl Jend Sudirman Kav. 52-53, 29F,

Jakarta Selatan, Jakarta 12190, ID

Company Address

Shopee Philippines

5 Science Park Dr, Shopee Building

Singapore,

Singapore

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Complaints & Reviews — Shopee Philippines

30 Jul, 2020

My credit card had been used by other people

Last July 28,2020 at around 3pm to 5pm, I was notified by my bank re: the use of other person of my BPI credit card with the card # 5488-09**-**72-0617, amounting to 2,500Php each for 4 transactions, so the total is 10,000Php. This amount I can use to buy my 1 week medicines because I am a... Read more➤

Auctions and Marketplaces

30 Jul, 2020

My shopeepay was deactivated due to multiple wrong pin

I think it would be feasible to give mobile numbers rather than telephone numbers or give both for more reference. At the same time give links for customer service for deactivated shopeepay account. Thank you.

Auctions and Marketplaces

28 Jul, 2020

My query was not given utmost positive respose

You do not have the mechanim to trace orders of people who used credit card. I gave my credit card no. caused i would like to trace who are the thieves who used my card in making purchases to shopee but you were not able to help me

Auctions and Marketplaces

28 Jul, 2020

Not received!!! Scam!!!

Pks pakiinvestigate to!!! hindi ko to naresiv kahapon pero bakit ganito!!! nyeta bayad ko na to eh!!! Di pa matawagan costumer service nyo mga punyeta kau!!!

Auctions and Marketplaces

28 Jul, 2020

Poor Service/Assistance to query of customers.

As for my case, I asked help from SHOPEE to trace purchases of Someone I do not know who used my MetroBank Credit Card for his online purchases. I was a victim of a bogus caller and deluded me to give my OTP. I was hoping I could trace the criminal or that theft through the help... Read more➤

Auctions and Marketplaces