More Contact Info

Customer Service:

+632 880 5200

Customer Service:

+632 880 5200

Other Info

Other Info (opening hours):

Other Location:

SCBD Lot 10,

Jl Jend Sudirman Kav. 52-53, 29F,

Jakarta Selatan, Jakarta 12190, ID

Company Address

Shopee Philippines

5 Science Park Dr, Shopee Building

Singapore,

Singapore

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Complaints & Reviews — Shopee Philippines

8 Oct, 2020

Refund fail or scammed?

I purchased an item overseas amounting to PHP 1270. Unfortunately, the seller gave me the wrong variant, so I requested a refund. The seller admitted his mistake. Shopee resolved that I should get a refund since the seller was unresponsive. But after a series of exchange of emails (with their customer service rep) and doing everything they... Read more➤

Auctions and Marketplaces

3 Oct, 2020

Return/refund request

I ordered a playpen but it was canceled and so I want my refund asao. I paid it through Gcash.

Auctions and Marketplaces

27 Sep, 2020

Very unsatisfactory resolution was provided

I filed a return request for an item I received defective. Shopee and the seller is asking me to send the item back but they cannot provide a return label that I can use to return the item back. Customer service is useless and cannot even provide a better resolution. User’s recommendation: Be vigilant since customer service... Read more➤

Auctions and Marketplaces

24 Sep, 2020

After ko magbayad nawala prang bula ang order ko. leche!!!

ibalik nyo pera ko mga putang ina nyo!!!! omorder ako ng battery pack for asus hangng ngayon wala pa na dating na battery pack worth 850 plus charge na 40. papano kayo mtatawagan ehh nka landline kayo anong klaseng customer service meron kayo mga hayop!!!!nung nabayaran ko na nawala yungborder ko di na ma track. papqno yung... Read more➤

Auctions and Marketplaces

22 Sep, 2020

CONCERN ABOUT THE CURRENT POLICY OF JNT COURIER. IN OUR AREA

They now little by little gave us no choice but to provide everything we need just to continue our small business in shopee. They dont gave us pouches for our items since last month, told us this would happen only for the mean time but its been 2 months already. And now they informed us last monday... Read more➤

Auctions and Marketplaces