Me and my wife have visited four properties of the brand at this point. Each resort we have visited featured a decent environment, crystal clean floors and furniture, but had somewhat tired quality of floors, walls, and appliances. We were told by the management that the rooms we booked were under the renovation, and that the quality...
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Poor service
When ordering promotions for pizza Pizzeria Lulu by phone, the operator said he would have to wait 1h. After 1h and 10 min, I decided to call and ask how far the pizza is, because the waiting time had already passed, to which the operas replied that our pizzas are being baked. What is meant fried did not explain to us. Maybe someone had eaten all the toppings and had to make a new one? It remains to be mentioned. When I asked how long to wait I answered another 25 minutes. How so? Before that it took 1 hour, but suddenly it turns out that it can be done much faster. Anyway, I asked about the 50% discount, because we ordered pizzas in the hope that we would be able to treat the guests, but there was no real reason for the pizzas anymore. Of course, they refused to grant the discount. I wonder what they did with the pizzas that, according to the operator, were already baked in the oven, they probably ate themselves. The conclusion is that pizza LuLu gets stuck on his 49 minutes to be able to deliver pizza on time, because otherwise they will stay beige. Unfortunately, no one is particularly worried about customers ordering promotional pizzas, because they will already pay.
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