More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Other Location:

345 N. Baldwin Park Blvd，

City of Industry, CA 91746 US

Room 11-12 2/F, Hong Leong Plaza(Phase 1)

No. 33 Lok Yip Road Fanling NT,

Hong Kong, Hong Kong 999077, HK

Guangxing Hongmian Road,

Jinkeng Industrial Zone, Nancun Town,

Panyu District, Building 2, No. 6,

GuangZhou, GuangDong 511400, CN

Anbo Foshan Datang Logistics Center,

Sanshui District, Foshan City,

Guangdong Province 528100, CN

8-103, Phase 2 in Nanshan Xili Yungu,

Nanshan District, Shenzhen City,

Guangdong Province 518000, CN

219 Huangyuan Road,

Jiangdong Street, 225, 7th floor,

Yiwu City, Zhejiang Province 322000, CN

Company Address

ZOETOP Business Co.，Limited

170-1 Software Avenue, Terrace of Raining Flowers,, No.5 Building of Tiansu Science Park

Nanjing City,,

China

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Complaints & Reviews — Shein Hong Kong

15 Jun, 2021

Urgent Delivery needed

Customer Care Service Not Responding to Phone Call ? Customer Annoyed and very Disappointed with Shein Service ?

Footwear and Clothing

3 Jun, 2021

I put the wrong address

I called Shein customer service to change the address of my package but unfortunately i cannot find english speaking customer service.

Footwear and Clothing

29 May, 2021

Resolved: Order finally shipped

Update by user Jun 28, 2021 They finaly shipped it after it said shipped for almost 3 weeks. Original review posted by user May 29, 2021 I contacted Shein as since the 13th of may it said that my package was shipped but when tracking it it said that a shipping label was made but DHL did... Read more ➤

Footwear and Clothing

25 May, 2021

Shein missed my street. Action required

She shein sent my shimment without Street and apartament numer. One of them has been returned and 2nd one in on the way. I spoke with inpost and the saind that shein has to change delivery address and provider Street asap. If not the shipment will be returned. I want to ask for help. I

Footwear and Clothing

25 May, 2021

Resolved: My order is still not shipped

Update by user May 29, 2021 Company fixed the issue and I have been provided with product or service ordered. The email I send via you got answered. Original review posted by user May 25, 2021 My order says shipped but when tracking dhl states that a label was made but it is not received by dhl.... Read more ➤

Footwear and Clothing