Toll-Free Number:

(844) 802-2500

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shein Germany , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Shein Germany

9 Jul, 2021

I received an uncomplete order

I received an incomplete order from Shein. A 400 euro order on trash. I received only a few things, and a hairbrush, which I didn’t order! User’s recommendation: Don’t bay from SHEIN.

Footwear and Clothing

28 Jun, 2021

Delay of my orders and I’ll travel soon ?!!!!

I didnt receive my orders 1st one normally I received at 23/06 and second one theres no tracking update normally tomorrow or after I receive it But no tracking update and very soon Ill travel !!! Big problem I have only 7 days only can wait for my orders

Footwear and Clothing

18 Jun, 2021

Retouren wurde von DHL verloren

Guten Tag, am 7.6.2021 habe ich eine Hose (swpants0720052****) zurück geschickt per DHL Sendung Nummer 40.840.461****. Diese Sendung wurde in Paketzentrum Köngen verloren. Von DHL Service wurde mir geschrieben, dass ich mit euch mich in Verbindung setzen soll. von DHL…

Footwear and Clothing

17 Jun, 2021

Refund not processed but says its done

I need a refund of cancelled order and its not deposited in my account yet even after 12 days passed. Please return money ASAP.

Footwear and Clothing

26 May, 2021

Half of the items in my order are missing

Original review updated by user May 26, 2021 My Shein order GSHMGQ009000BLB was delivered with 5 of the 10 half items missing. I have attempted several times to start live chat but the Shein site customer robot keeps redirecting me in circles, without ever connecting a chat. I have managed to navigate twice to a request a... Read more➤

Footwear and Clothing