Customer Service Number:

(646) 375-0807

Other Info

+33 1 53 57 42 16
route de france 16
LE BRASSUS
India – CH-1348
Today, Audemars Piguet is the oldest fine watch-making manufacturer never to have left the hands of its founding families. This gives the company an independent streak that allows it to go its own way and follow its own unique vision. Show MoreShow Less

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Complaints & Reviews — Audemars Piguet

27 Jul, 2021

Complaint about my code 11:59 watch

I purchased this watch from you London Harrods Boutique appx 2 years ago and since then it has had to be sent off for repair twice and it is still with AP Switzerland who advised me that it will be back at the Harrods Boutique mid July 2021 then End July 2021 now around Mid August!! The... Read more➤

Jewelry and Accessories

20 Jan, 2021

Unprofessional Treatment

Hello Dear, I would like to file a complaint about your agent in Lebanon, Tamer group. I believe I was disrespected and disappointed from my experience. I want to share and report to you the details of this experience and the treatment I received from an Audemars Piguet representative noting that this is not the first time... Read more➤

Jewelry and Accessories

17 Oct, 2018

DOES AP KNOW WHAT CUSTOMERS SERVICE IS???

Audemars Piguet House London staff need a training from Harrods on how to treat customers. Went to collect a watch that was paid for in AP yesterday. The woman Dana whom we had an appointment with to collect the watch wasn’t there and hadn’t bothered to let us know. When we turned up ,this woman who opened... Read more➤

Jewelry and Accessories

31 Aug, 2014

Defective ap royal oak offshore..

I bought the same exact watch! And my watch is defective also!! I am so upset . Long story short. I was eating dinner and noticed one of my chronograph button fell off !!! I looked for the piece on the table and I found it. I took it to my dealer and he said nothing broke... Read more➤

Jewelry and Accessories

25 Apr, 2013

Colorization on a few Months old Audemars Piguet Watch

Hello Readers, I recently bought an AP watch and to my shock i can see defects on it. When i made my decision of buying an AP, i preferred AP over a Hublot. To my shock my expensive purchase has been showing a Color change in the metal of its dial. Is this the Quality check going... Read more➤

Jewelry and Accessories