More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Locations:

European Economic Area, the UK or Switzerland

ZENITH BUSINESS CO., LIMITED

Unit 3, Lake Farm House Allington Lane,

Fair Oak, Eastleigh, Hampshire,

United Kingdom, SO50 7DD

345 N. Baldwin Park Blvd，

City of Industry, CA 91746 US

Room 11-12 2/F, Hong Leong Plaza(Phase 1)

No. 33 Lok Yip Road Fanling NT,

Hong Kong, Hong Kong 999077, HK

Company Address

ZOETOP BUSINESS CO., LIMITED

ROOM 19-112, 21/F, 14 TAIKOO WAN ROAD

Taikoo Shing,

Hong Kong

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Complaints & Reviews — Shein Canada

29 Jun, 2021

Want a return label I don’t have a printer

I cant get a hold of anyone. I want to send the top back. It doesnt fit. I dont have a return label. Why do you make it so hard for people to return an item. I want my money back. User’s recommendation: Dont deal with this company. You cant send anything back.

Footwear and Clothing

29 Jun, 2021

Tax payment and custom clearance charges

I am posting this inquiry about the latest shein order I placed. I received a message from DHL to pay tax and custom clearance charges but I choose a free express shipping because my order was above $129. We placed two orders and only of them received this message. Please clear these charges so that I can... Read more ➤

Footwear and Clothing

28 Jun, 2021

My order hasn’t been delivered since May!

Ant e parcel is a bad delivery company. I am so pissed honestly! My delivery status says the package is at NorthYork Ontario Invalid state. I dont even understand what that means and theres no way I can reach them. So annoying honestly! User’s recommendation: Avoid Ant e parcel.

Footwear and Clothing

28 Jun, 2021

I Havent recieved package GSHMG200200M8H7

I not receive my package I have not received my package. I have not received my package I received a email from Canada Post telling me that my package has been returned because my address was incomplete can you guys email me and let me know when you’re sending my package please thank you. User’s recommendation: I... Read more ➤

Footwear and Clothing

28 Jun, 2021

My order was delivered but I never received them

I ordered 46 items and none of them came but when I go on the tracking its say thats it was delivered and signed. So I called the company who was supposed to ship it and they said that I have to communicate with shein so now Im here asking for a refund..

Footwear and Clothing