More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Online Time:

Live Chat: 12:00 – 21:00

Official incoming hotline: 06366370525

Other Locations:

European Economic Area, the UK or Switzerland

ZENITH BUSINESS CO., LIMITED

Unit 3, Lake Farm House Allington Lane,

Fair Oak, Eastleigh, Hampshire,

United Kingdom, SO50 7DD

Guangxing Hongmian Road,

Jinkeng Industrial Zone,

Nancun Town, Panyu District,

Building 2, No. 6, GuangZhou,

GuangDong 511400, CN

8-103, Phase 2 in Nanshan Xili Yungu,

Nanshan District, Shenzhen City,

Guangdong Province,

Guangdong Province 518000, CN

Company Address

ZOETOP Business Co., Limited

ROOM 19-112, 21/F, 14 TAIKOO WAN ROAD, TAIKOO SHING,

Hong Kong,

Hong Kong

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Complaints & Reviews — Shein Australia

7 Jun, 2021

Deliver issues

I have received a message saying delivery failed , however I dint receive any call or msg . My tracking shows delivery estimated June 15th . Have no idea what is going on here . Is there a way they can reach me out to update me asap

Footwear and Clothing

29 May, 2021

Resolved: Return my parcel

Update by user May 31, 2021 Company fixed the issue and I have been provided with product or service ordered. Original review posted by user May 29, 2021 Hey, I havent received my parcel. I contacted Aus post office and they sent it to the wrong address. Could you please return it to me at 5A De... Read more ➤

Footwear and Clothing

26 May, 2021

I havent recieved my parcel

I order my stuff from Shein and i tracking my percel it say that it have delivery but i never seen anything at all. How do i call the customer service office in Aistralia

Footwear and Clothing

25 May, 2021

Didn’t get my item

Didn’t get a dress that I paid for the photo is the dress I should have gotten is 4L I would like the dress

Footwear and Clothing

25 May, 2021

Order: GSHMG50080****E0

HI there, I ordered a top from you and AUS POST has received only the paperwork and not the item. I need this item by the 6th of June so I would appreciate if you could send them the item as well. Thanks, Natalie ORDER NUMBER: GSHMG50080****E0

Footwear and Clothing