EVERY time I engage with Shaw is a nightmare. I recently had 4 boxes for “self-connect” sent to my house before I got one that worked and spent hours and hours on the phone with the tech. I have been a customer for over 30 years and they just assume I will stay? Screw them. There is...
Read more➤
Hooked up 1gig service yesterday Internet slowed to a crawl…60mbps/40mbps Called shaw, Chatted with 5 or 7 tech reps NO RESOLVE Diffferent reps said; -we offer UP TO 1gig..so 60mbps is fine -1,0000mbps is not a speed or rate -call back in a few days, it takes time to get it up to 1gig User’s recommendation: R...
Read more➤
Great service once again by SHAW CABLE, not to be confused with SHAW DIRECT. Friendly, punctual, cooperative, and with a great work ethic. User’s recommendation: Excellent Service. Unlike Shaw Direct Satellite.
On 21 Jan 2021 – I contacted Shaw Customer Support to renew my Value 2 yr plan. I agreed to a monthly $119.00(+tax) payment. By end Feb I noticed I was paying instead $238/month for this service. Spent over 4 hours with Shaw Customer Service trying to resolve this issue. Apparently, the original agent did not upload...
Read more➤
Internet is ridiculously slow. Has been for months – to the point I reset my modem every morning. Shaw is blaming the location of where they installed the modem. Now they want to charge me an installation fee to move it to where it was originally with Telus. I didn’t have dead zones with Telus. Shaw customer...
Read more➤
