We have now been struggling more than a month to get someone in SevenSeas to assist us in arranging with the JHB storage facility for us to collect our cube as we won’t be immigrating anymore. Number one there is never a senior person to talk to always just a agent that know jack sh!t. We finally...
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RUN from this company! My cargo was hired on 23 July, 2019 to ship a small cube with boxes from Singapore to New York. The total bill was SGD$1259 and I paid $300 upfront. They collected my boxes then refused to ship due to my previous visa’s remaining days was shorter than their request. They soon forced...
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If I was able to rate 0 I would. The customer service is awful and they have no idea what they are talking about. Before I even sent the boxes I had issues. They did not send me a breakdown of what the were charging me and asked me to pay to send my stuff. As soon...
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The parcel does not work again
When something happens once, it can be considered an emergency. When this happens again, it is already a statistic. Again during the first half of the year, the post office is not working for the Post Office in the Minsk shopping center, again, because it happens to the Post Office on a regular basis. They can't be called, jp re - 21. 00 they already have "out of hours". For the first time in general, I was shocked by this company's attitude towards customers. This year the parcel XXXMaxima Second did not work in the winter, I came on the last (2nd) day and I see that the parcel does not work. I specially traveled to the place because there are no parcel terminals next to the house. There was no message from the company with information about the non-working parcel terminal. The next day I called them and cried that it was normal for them + talked to me very rudely... hah I was naively expecting apologies from them hah... one can only expect very long orders from this company and rude rude treatment of the customer. Next. They said that I would be able to receive the order when the parcel post will be repaired! And when it will happen they did not announce. Pizdecs nahuj... I have to wait half a year?! And there were medicines in the package that were urgently needed, and when I received them, I didn't need them. Thanks a lot to the Post Office! If you need really fast delivery, I don't highly recommend this sudu company... And I would like to say about one of the peculiarities of this company. If you send the smallest = cheapest shipment, then you will have to wait a very long time, much longer than promised on their website, usually waiting around 1 week. And back then, with medication, relatives specially sent me the largest cell for a small small order just to get it faster. Came.. 2 weeks. And now the Minsk parcel is not working again. Of course, again, no announcements, apologies, etc. not expected from this company. Unfortunately, some online stores only offer to ship orders through the Post Office, and there's nothing left... but I'm already using FedEx for private use.
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