Date of incident: 3/7/2021 Contract #1173160 Description of incident: Our oven went out. The oven is covered in the Platinum Level contract. Select Home Warranty is using Section 8 of the contract to assign an inordinately low replacement value to this claim which negates the very reason I bought the policy in the first place. Be advised...
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We signed a three years contract ($1045) with SWH in Sep 12, 2020 for our rental property in Arlington, VA. After filing the first claim and get estimation from the contractor, SHW refused to pay for the labor. They agreed to cover only parts but not the labor. After unsuccessful attempts to prove our point of view...
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A technician has been hired and dispatched to the customers home for diagnosis. A diagnosis has been received and the consumers claim determination has been made in accordance to their warranty terms and conditions. They have been serviced accordingly.
Update by user Apr 15, 2021 Company fixed the issue and I have been provided with partial refund. Update by user Apr 15, 2021 SHW issued two additional checks – number 3 and number 4.We wait three weeks for number 3 and file the claim with Virginia Agriculture department, an authority that control and Home warranty companies...
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nonsense
Maybe someone has advice on what to do. We are Oceancom customers - TV and internet. The end of Hospitalu Street, Upes Street. TV sometimes shows a square inch mosaic, the Internet began to disappear 2 weeks ago (2 laptops and an Internet phone receive a signal from the router). We checked the contacts. The Internet signal appeared on only one computer at a time. Of course, Oceancom phones - especially what is called a 24-hour phone - do not answer in the evenings. After 15 minutes of sexy women humming about the busyness of all the operators, the idea arises that they might be busy. But during the day we all work and I'm not home, and in fact I don't even have time to think about whether or not this internet signal is at home during the day. The master came, criticized us - lohus, that incorrectly pinched contacts... left. Maybe even for this you will have to pay 15 lats. The 12 o'clock hour came - the internet disappeared, reappeared today, then disappeared, now it is. We have not moved the wires, already the number of times up to 10, words that in mind can not be written on paper. When I imagine again the master's wise kind... Could it be that it is a signal deficiency or something like that? I get the feeling that I'm just chuckled, but I'm not a computer specialist, so looking at the cord I can tell what's wrong and there's enough internet inside or not...
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