More Contact Info

Toll-Free Number:

(800) 219-9545

Customer Service:

(561) 600-9357

Other Info

Other Info (opening hours):

SUPPORT HOURS:

Monday – Sunday: 9 am – 6 pm (EST)

Company Address

Securtel

7999 N. Federal Highway, Suite 400

Boca Raton,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Securtel , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Securtel

14 Aug, 2021

Cancel transaction

I. Want my $ back.i was charged without me accepting the charge.they charged my card without my approval.

Telecommunications

10 Aug, 2021

Demanding my money back

Cancel a transaction did not let me know ahead of the charge,they said they could only give me $31 of $45 which is a rip-off!! User’s recommendation: Do not use this company.

Telecommunications

10 Aug, 2021

I set up an account but it doesn’t work

He can call me, but it says I don’t have money on my account.,…………………………………

Telecommunications

9 Aug, 2021

My issue was finally resolved only after I had to contact my bank and dispute the charge, because Securtel representative sent me an email whiich was very rude, telling me I accepted the agreement.

Securtel website is almost likeSecurustech.net and I inadvertently choose the wrong site, immediately I called the next morning to inform them but they had already charged my credit card and would not reverse the charge after I explained what happened. User’s recommendation: Be careful when choosing this site.

Telecommunications

9 Aug, 2021

I was charged 49.99 for some kind of postcard. I Did NOT order this. I have sent several emails and the phone number that they gave me , no real person ever answered

Money charged to my card for something that I know nothing about. I only used this site for calls and commissary for my 2 girls who were incarcerated. I emailed several times .then I was given a phone number to call, I got a recording and no choice of speaking to a human being. User’s recommendation: Don’t... Read more ➤

Telecommunications