Poor service
Today (26. 09. 2020) I decided to have a meal in Oporto, located in Origo. When I approached the box office, I was addressed in foreign language. Ignoring it, the respondent said, "Hello, I'm asking for a set of soy tortillas with water and cucumber sauce. " I have already prepared 5 € for my order. The seller knocks out € 2. 50 at the checkout and inquires in foreign language about the order, which is not correct. I repeat my order in a calm voice. This time I knock out € 4. 50 at the box office, take my € 5 and the balance is not returned. I think I forgot to add the sauce to the check, but it will be applied the same, because now I tend to miss it. After a while, fries and cola stand on my tray. I immediately say that I was not ordered cola, but water. The seller looks shocked and does not understand how to handle such a situation. She calls her colleague and most likely explains the situation. A colleague addresses me and asks, "Do you really not want cola?" At this point, I'm confused about such an illogical question, because if I wanted cola, I would order it, right? I said in a slightly raised voice, "No, I can't drink. " This colleague disappears for 2 minutes, during which time I remind the salesperson of my cucumber sauce to which I received the answer: "Can you wait for the trail?" A colleague returns and asks if I want carbonated or non-carbonated water, I answer that non-carbonated. Then I am told that I have to pay 40 cents - I pay. When there is fries and water on my tray, the salesperson says that the tortilla will have to wait while I wait to leave the box office. Well, I mention my cucumber sauce again. I sell 50 cents at the seller's box office and wait until I pay. I started to get very dissatisfied and I say that in the beginning I gave 5 €,however, she knocked out € 4. 50 and did not return the balance. My colleague hears this and starts telling me that the sauce is not knocked out in the check. I answer: "Yes, I see it VERY well, but I paid € 5 and the balance was not returned to me. " At this point, they probably realize that it is useless to deal with all this, because there is no mutual understanding, so the seller takes the sauce and throws it on the tray for me. I say thank you and I go to the table to wait for the tortilla. It takes 10 minutes, there is no mention of tortillas. I'm going to ask how long to wait, but it turns out she's ready. When I get a tortilla and xMobile into it - it's already cold. because there is no mutual understanding, so the seller takes the sauce and throws it on me on a tray. I say thank you and I go to the table to wait for the tortilla. It takes 10 minutes, there is no mention of tortillas. I'm going to ask how long to wait, but it turns out she's ready. When I get a tortilla and xMobile into it - it's already cold. because there is no mutual understanding, so the seller takes the sauce and throws it on me on a tray. I say thank you and I go to the table to wait for the tortilla. It takes 10 minutes, there is no mention of tortillas. I'm going to ask how long to wait, but it turns out she's ready. When I get a tortilla and xMobile into it - it's already cold. The biggest pain in all this is that a saleswoman with english language skills is completely sweaty and her colleague is in a similar situation. It is somewhat unfair that many Australians are not hired for not knowing the foreign language language, but at the same time they are hiring people who do not speak the language of the ONLY state.
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