More Contact Info

Scentbird Emails:

PR Inquiries

[email protected]

Customer Service Number:

(646) 306-8035

Other Info

Other Info (opening hours):

Legal Departmnet:

10 West 33 st #1030

New York NY 10001

Mailing Address:

1600 Perrineville Road

Ste. 2 – 395

Monroe Twp., NJ 08831

Company Address

Scentbird Inc.

158 W 27th Street 11th Floor

New York,

United States

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Complaints & Reviews — Scentbird

15 Aug, 2021

Cancel order and still charged

I never got my money back I canceled My order and y’all still took my money I want it back and make sure its cancel this time I think it’s not worth the price it broke me out

Cosmetics and Personal Care

15 Aug, 2021

Refund order

I meant to cancel my order earlier because my family had an unexpected death and realized through the chaos I forgot but I desperately need the funds because of the situation and will continue next month

Cosmetics and Personal Care

14 Aug, 2021

I never received my July subscription

When I call into the customer service line noone answers. Mailbox is full. the only option is to leave an sms number. When I tried every day throughout this past month to use the app to report my missing package, the app glitch where it will not accept my email address has not been fixed day after... Read more ➤

Cosmetics and Personal Care

13 Aug, 2021

Returned perfumes

I have been out of town and upon my return discovered that the post office returned all of our mail.

Cosmetics and Personal Care

12 Aug, 2021

I cancelled my subscription 3 months ago and I’m still being charged

I canceled my subscription 3 months ago. I should not keep being charged if my subscription is canceled and nobody is answering the phone when I call. I would like a full refund for the last 3 months or to stop being charged finally. User’s recommendation: Not at all recommended.

Cosmetics and Personal Care