More Contact Info

Toll-Free Number:

(888) 920-7267

Customer Service:

Toll Number International

(847) 966-7267

Fax:

+1-847-966-9002

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am – 5:00pm (CST)

Company Address

SamsBeauty.com

1000 E. Business Center Drive

Mount Prospect,

United States

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Complaints & Reviews — SamsBeauty

8 Jan, 2021

Because the company is horrible

I hated it they gave me synthetic hair instead of human hair

Beauty Supplies and Equipment

9 Nov, 2020

Poor Custimer Serb

I ordered online, and They refused to release my package to me even though it was shipped to the store. My ID address was different from what was in my profile. I had the cc I used and everything. And nowhere in the confirmation email or online does it state they need to verify the address!! Only... Read more➤

Beauty Supplies and Equipment

23 Oct, 2020

Store Hours Aren’t Accurate

Melrose Park location – Called in advance to see if they were open and turns out we called a half hour before the store closed. They said yes, they were open. When we got there at 15 min before closing time, myself and many other customers were turned away by a rude contracted security staff member. There... Read more➤

Beauty Supplies and Equipment

12 Sep, 2020

I had to pay a $23 buck shipping fee after the merchandise had never been opened once it was delivered. Sam’s Beauty return process is ridiculously lengthy and atrocious. I will never, ever shop with

They take entirely too long to refund your money back and they dont provide paid return labels. Definitely will not shop with this company again. User’s recommendation: Please don’t spend your money with this company. They’re not return-friendly at all. Take you through the mud to return their merchandise but takes the money out quickly upon a... Read more➤

Beauty Supplies and Equipment

14 Aug, 2020