Sam Ash

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Sam Ash

Average Rating:

3.54 / 138 votes / 16 reviews
Sam Ash Educational Services
7726 Cheri Court, Tampa, FL, 33634
United States

Phone number: (800) 472-6274

Category: Music stores

Toll-Free Number:
(800) 472-6274
+1 (800) 818 9050
Other Info

Other Info (opening hours):


MONDAY – FRIDAY: 9:30 AM – 9:00 PM EST

SATURDAY and SUNDAY: 9:30 AM – 6:00 PM EST

Mailing Address:

Attention: Legal Department

278 Duffy Avenue,

PO Box 9047

Hicksville, NY 11801

Company Address
Sam Ash Educational Services
7726 Cheri Court
Tampa ,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Sam Ash, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Sam Ash

Update by user Jul 23, 2021 I haven’t yet. I am though going to contact the Better Business Bureau since they have yet to reimburse money or cancel the order on an item they never had in the first place when I made my order! Original review posted by user Jul 21, 2021 I’ve tried buying multiple... Read more➤
Update by user Jun 13, 2021 Sam Ash ‘just’ got back to me after my 3rd attempt to contact them. Original review posted by user Jun 12, 2021 Hi there. On August 15th, 2020 I bought a Michael Kelly Hybrid ’55 Guitar with Fishman Power Bridge. I purchased it online from yourselves as an open box item... Read more➤
I was needing information about Focusrite recorders. The guy spoke to me in a humiliating mode, treating my questions as if I was an idiot. When I tried to object to his attitude, he plain left, saying I should complain to his manager. User’s recommendation: Keep away from this jerk.
I spent over one hour yesterday, Sat. 13 July 2020, at the Kendall, Miami FL Sam Ash store waiting for help with a purchase. I directly asked for help several times. I patiently waited while salespersons ignored me and attended to other customers that arrived after me. I arrived at 12:01 PM, one minute after store opening... Read more➤
I attempted to send an e-gift card to my son. It’s currently somewhere in limbo, but my credit card was charged. I called customer service and was on hold for 22 minutes, then disconnected. Now I’ve been on hold 28 minutes. The total hold time is creeping up toward 1 hour.
6 Aug, 2019


Was at Sam Ash @ Lyndhurst, Ohio talking to a salesman who was very nice. I was planning to get a Boss Katana – 100 and the foot controller. I left the store and thought to look online if it’s cheaper. Low and behold, Sam Ash texted me to get a discount on my next purchase. I... Read more➤
Update by user Aug 06, 2019 Complainant and Witness (Mr. Pier) Informed Manager, Steve Toro / 5360 N.W. 167 St. Miami Lakes, Fl. 33014 Tel. Number 305-628-****. Complainant – Jack Medina 305-833-**** and Mr. Pier 954-709-**** / Aug. 5, 2019 Approx. 3:30 Pm Aggressive employee in Guitars Section – Repping a guitar from a Customers hand, Instead... Read more➤
16 May, 2019

Guitar Setup Scam

I paid $40 for a package that gives you multiple guitar setups over time, as a bundle with the guitar I bought from them. I dropped it off to be setup with low action, was told I had to wait for their guy to come in next week. I wait a week, get my guitar back, and... Read more➤
I had an astonishingly poor experience with the instrument repair expert at Sam Ashe. I wasted $60 to have the Sam Ashe repairman damaged my Kanstul Flugelhorn. The slides on the horn were stuck and I thought it required professional attention. The repairman disfigured the horn and then charged me claiming that the slides we probably bent... Read more➤
If I could give zero stars, I would. I purchased an ESP guitar that was over two thousand dollars from Sam Ash. First, it was not shipped 2nd day, it took over a week to get here. When it arrived, we knew immediately something was wrong. We took it to have it looked at by a certified... Read more➤
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