More Contact Info

Toll-Free Number:

(800) 346-6616

Service:

(800) 989-5101

Company Address

Safe Step Walk-In Tub, LLC

402 BNA Dr., Suite 350

Nashville,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Safe Step Tub , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Safe Step Tub

28 Jun, 2019

Do not recommend Safe step tub

Do not recommend Safe step walk in tub. Tub was installed in December 2018. After numerous emails reminding Safe step about the required city plumbing and electrical inspections finally they arranged the electrical inspection on March 18, 2019. Safe step failed this required inspection. Never ordered plumbing inspection. Now I have an expensive tub without the required... Read more➤

Pools, Spas and Plumbing Supplies

9 Mar, 2019

Seniors BEWARE !!!!!!!

It’s a shame that they make this tub,keep in mind that its designed for seniors and people with disabilities !! total joke !!! oh by the way their commercials are really stupid !!!! Invest in a better tub and get rid of terry !!!!

Pools, Spas and Plumbing Supplies

28 Sep, 2018

Terrible Follow Up Service

This company refuses to try to help to resolve any problems that arise. Twice I called them and twice I’ve been told that I have to resolve the problem. That credits were given to me to cover any problems. I replaced a fairly new washing machine yesterday because I walked into my laundry room and there was... Read more➤

Pools, Spas and Plumbing Supplies

15 Jul, 2018

Worst appliance ever do not buy

Biggest piece of junk ever installed on my house. It leaks and poos breakers….major scam/ripoff. Customer service does not exist!!

Pools, Spas and Plumbing Supplies

2 Apr, 2018

Sub standard staff

Just got a shower unit installed. Product so far is great and user friendly for my mom who is 90. The problem we have is the staff. Told the chair will be installed at the correct height for my mom. It was already installed when they asked my mom to try it. Way too hi….

Pools, Spas and Plumbing Supplies

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10 Feb, 2021

"Constantly having to reship to correct address which takes time and money! Bought lots of things and every order comes to my house instead of where I need it to go ! Even speak on phone when ordering!"