September 10, 2021 To Whom It May Concern: This letter is to express my extreme dissatisfaction with your Royalton Negril property. Let me preface this by saying my family and I stayed here back in April 2019, and we had a totally different experience. What a difference two years make because we were ALL extremely disgusted by...
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Hi I am staying at the Royalton blue waters hotel where I am diamond club. This is the very first time with Royalton hotels and my experience has not been the best. We have been placed right opposite to the elevator which means it is so noisey at night as people leave the elevator. Me and my...
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First, I want to say a HUGE thanks to all Food and Beverage staff who treated me as if I am a king. When I first encountered this hotel online, I thought it was too good to be true, however, in reality, it seemed magical as well. I booked my deluxe suit for one week, and truly,...
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Extremely poor service
I ordered the product from Germany, unfortunately it was delivered via Itella. The deadline was promised on January 20-23. Today, January 26, there is no package. Itella gives false information that an attempt was made to deliver the package, but no one opened the door - they are lying, they had not called the door or the phone, You can't call this office, no one is picking up the phone.
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